Shannon Suther.
  • Vision
  • Opportunities
  • Leadership
  • AI Strategy
  • 30/60/90
  • Let's chat

Creative Direction • Brand Strategy • Ethical AI Solutions

Brand that drives growth,
by design.

I build human-centered brands, collaborative teams, and unforgettable digital experiences. Enjoying over a decade at the intersection of strategy, design, and technology.

See where I'd take it Portfolio ↗
750%
Engagement Growth · Jellyfish
60%
Lead Conversion Lift · Rebalance
$5.3M+
New Client Revenue · Jellyfish
50%
Output Increase via Creative Systems

01 Vision

Show first. Then tell.

The best websites don't just explain their value, they make people feel it. My vision for HubSpot.com: a site as smart and human as the platform itself. One that builds trust immediately, is deeply intuitive, guides every visitor forward, and converts.

Situation

Static pages aren't doing enough.

When everyone gets the same page regardless of who they are, the story doesn't resonate. There's a real discrepancy between how powerful the platform is and how fast a visitor gets that.

Task

Make the site feel as smart as the product.

HubSpot.com should feel as powerful as HubSpot. A dynamic experience that speaks to the right person at the right moment. Every page with a clear purpose.

Action

Three moves. One cohesive experience.

Narrative first clarify the platform story so visitors instantly feel the power of the ecosystem. Personalization at scale Breeze Intelligence and Mutiny serve distinct experiences by segment, piloted in English markets, then scaled globally via HubSpot's native multilingual tools. Conversion architecture every page has a clear job and does it well.

  • Audit site across brand, SEO, and conversion performance
  • Pilot Mutiny personalization for SMB vs. enterprise in English markets
  • Scale globally using HubSpot's multilingual content tools
  • Use Breeze Content Agent to generate on-brand variants at speed
  • Optimize accordingly with AI-assisted reporting
Result

A site that drives real revenue.

I love seeing the impact of creative. 60% lift in lead conversion at Rebalance. $5.29M+ in new clients from a brand system overhaul at Jellyfish.

02 Opportunities

Where I see the white space.

HubSpot.com is already strong, let's make it stronger

Teams

Systems that empower great work.

01

Design that knows its numbers

Connect creative work to conversion, trial starts, and engagement not just page launches. When designers see the impact of their work, they're motivated to chase those wins.

02

Test things. Learn things. Repeat.

Treat the site like a product. Run the test. Ship the learning. Incremental improvements add up to big results

03

Systems that don't slow you down

A tight design system and shared components means the team moves fast without things falling apart at the seams.

04

Creating efficient processes with AI

Breeze Content Agent, AI Workflows, Figma AI, Surfer SEO automate the repeatable stuff so the team can focus on the work that needs a human touch.

05

Let's get talking: Cross-functional collaboration

The best work happens when design, product, marketing, and data are in the same conversation. This means cross-functional stand-ups (but not meetings that could be a slack message), dedicated communication channels, and process transparency.

Website

The site that sells the platform.

01

Know what we do, instantly

Help new visitors immediately understand how the hubs connect making the power of the ecosystem undeniable from the first scroll.

02

Everyone gets their own experience

Role-based entry points and lifecycle journeys help every founder, marketer, enterprise buyer get on their fastest path to value.

03

Show it, don't just say it

Screenshots are fine. Interactive storytelling is better. Guided demos and dynamic walkthroughs turn curious visitors into customers.

04

Right message, right person, every market

Start with a Mutiny pilot in English markets SMB vs. enterprise, different experience, same platform. Validate it, then scale it globally with HubSpot's multilingual tools.

Empowered teams with intentional systems build websites that see results. When designers are aligned to metrics, workflows are more efficient, and governance is clear, the website becomes a living product, not a maintenance burden. That's the environment I build.

03 Team Elevation

Less ego. More momentum.

I believe the best creative work comes from teams that feel heard, connected, and set up to succeed. Here's how I think about building that.

Situation

Talented people, not yet working as one.

Even great teams can feel disconnected without a shared vision or a common language. Creating that connective tissue is one of my favorite things to do.

Task

Build a team that moves together.

Create the conditions for people to do their best work through shared systems, clear standards, and goals that feel meaningful, not just metric-driven.

Action

Structure that supports creativity

Modular design systems, regular creative reviews, shared OKRs, and real channels for both the work and the fun stuff. At Soundstripe, thoughtful automated workflows increased output by 50% without burning anyone out or adding headcount.

Result

Teams that grow together.

At Jellyfish: 750% engagement growth, 70% productivity lift across global teams. At imre: leading UX simultaneously for Novartis, AstraZeneca, and Merck. When the team culture is right, the output follows.

Philosophy

Good systems are a gift to creative people.

Workflows, AI tooling, governance when these are done well, they give people back their time and energy for the work that actually needs a human. I love building this kind of infrastructure.

Cross-Functional DNA

Creative that earns a seat at the table.

Led creative, marketing, and web simultaneously. Took a company from B2C to B2C + B2B. I know how to connect creative decisions to business outcomes and communicate that clearly to every stakeholder in the room.

04 AI Integration

Build Efficiency with ethical AI implementation

Most teams treat AI as a shortcut. I treat it as infrastructure the layer beneath creative and marketing that creates efficiency where it matters and frees human intelligence for the work that actually requires it.

For HubSpot, I'd center this on Breeze as the native operating layer paired with best-in-class external tools for personalization, SEO, and UX intelligence. Everything connected. Everything intentional.

Breeze Intelligence
Buyer Intent + Enrichment

Identifies in-market accounts and enriches CRM data the foundation powering every personalization decision downstream.

Breeze Content Agent
Scale without headcount

Generates on-brand blog drafts, landing page variants, and email content at scale freeing the team for strategy.

Mutiny + Multilingual
Personalization at scale

Start in English markets, prove it works, then take it global with HubSpot's multilingual tools. One strategy. Every market. No chaos.

AI Workflows + Reporting
Automated intelligence

High-intent visitors connected to sales immediately. AI-generated summaries close the loop so nothing falls through the cracks.

05 Experience

10+ years of work that worked.

Soundstripe
Creative Lead
June 2024 Jan 2026
  • Led full rebrand and website relaunch to reposition upmarket
  • Built modular design system across marketing and product
  • AI-powered workflows drove 50% output increase without adding headcount
imre
Senior Interactive Design Lead
June 2023 Feb 2024
  • Led UX and creative strategy for Novartis, AstraZeneca, and Merck simultaneously
  • Creative lead on major Novartis product site redesign
  • UX and accessibility audits improving clarity, compliance, and performance
Jellyfish
Design Director
June 2021 May 2023
  • 750% engagement growth, 70% productivity lift across global teams
  • Contributed to $5.29M+ in new client revenue including Aston Martin and Adtalem
  • Led website redesign and internal design system overhaul
Rebalance
Director, Creative and Marketing
Dec 2015 June 2021
  • Led company from B2C to B2C + B2B expanded brand reach and capabilities
  • 60% increase in website lead conversion through strategic design
  • Creative systems that increased output by 50% without adding headcount

06 The Plan

The first 90 days.

My running start from day one to day 90.

Days 1 to 30

Listen. Learn. Map everything.

Foundation first.
  • Deep immersion brand, product, team, culture
  • Stakeholder listening tour marketing, product, sales, design
  • Website audit brand, SEO, UX, and conversion performance
  • Team assessment strengths, workflows, tooling
  • Competitive scan benchmark against best-in-class SaaS
  • Data deep dive analytics, heatmaps, user behavior
Days 31 to 60

Align. Define. Deliver.

Direction set, work begins.
  • Present audit findings opportunities shared with leadership
  • Define team OKRs design work tied to growth metrics
  • Draft web strategy the three-layer approach proposed
  • Ship a quick win one high-impact, low-effort improvement
  • Experimentation framework test-and-learn rhythm established
  • Mutiny pilot scoping English-market opportunities mapped
Days 61 to 90

Build. Test. Keep going.

Building real momentum.
  • Launch Mutiny pilot SMB vs. enterprise personalization live
  • Homepage refresh clarified platform story, first iteration
  • Design system audit governance improvements proposed
  • AI workflow rollout Breeze Content Agent deployed for the team
  • Cross-functional rituals product, marketing, and data syncs live
  • 90-day readout results, learnings, and 6-month roadmap presented

Let's make
something
worth talking about.

I'm excited about this. Let's keep collaborating.

Let's talk View Portfolio ↗

Everything on this page came out of my own head, shared because I'm genuinely excited about what we could build. These ideas are mine until we make it official. 🧡

Shannon Suther · Creative Director

[email protected] · 443.970.2735

0
Skip to Content
shannon suther creative
ABOUT
WORK
GET IN TOUCH
shannon suther creative
ABOUT
WORK
GET IN TOUCH
ABOUT
WORK
GET IN TOUCH

shannon suther
creative

ABOUT

WORK

GET IN TOUCH